Wild Quest

Frequently Asked Questions

1. How do I make a reservation with WILD QUEST?	To make a reservation, simply visit our website or contact our customer service. A non-refundable deposit is required at the time of booking to secure your spot.
2. What is the cancellation policy?	Cancellation policies vary depending on the trip and are outlined in the booking agreement. Refunds, if applicable, are provided according to the specified terms and conditions.
3. Can I make changes to my itinerary?	WILD QUEST reserves the right to alter itineraries due to unforeseen circumstances. Clients will be promptly informed of any changes, and reasonable alternatives will be offered.
4. How do you address health and fitness concerns?	People with heart problems/ bypass surgery or epilepsy or with severe asthma or blood pressure are not allowed on a rafting tripClients are responsible for ensuring they are in good health and possess the required physical fitness for their chosen adventure. Any pre-existing medical conditions must be disclosed at the time of booking.
5. What is WILD QUEST's code of conduct?	Clients are expected to adhere to a respectful and responsible code of conduct. Disruptive behavior compromising safety or enjoyment may result in termination of services without a refund.
6. How does WILD QUEST handle unforeseen events or emergencies during a trip?	WILD QUEST is equipped to handle unforeseen events or emergencies. Our guides are trained to respond to various situations to ensure the safety and well-being of our clients.
7. How does WILD QUEST prioritize safety?	Safety is our top priority. Our team undergoes rigorous training, and we adhere to industry standards to ensure the well-being of our clients. We also provide safety guidelines and information before and during the trip.
8. How is client privacy protected?	WILD QUEST respects client privacy and safeguards personal information in accordance with applicable privacy laws. Our Privacy Policy provides details on how we handle and protect your data.